FAQs

Get started today for a free phone consultation with a counselor.

How do I get started with counseling, attending a group or a class, or another service?

When you call, email, or stop by, we will schedule your free 15-minute phone consultation with a counselor (unless you are registering for a class, in which case we will register you in the first call or email). A counselor will listen to your needs and recommend the services to best support you.  If you choose to begin counseling, a group, a class, or another service, the initial fee and schedule will be established at that time.  If we are unable to accommodate you, we will provide you with referrals.

How much do services cost?

Fees for most services are offered on a sliding scale, based on your household’s income.  Partial scholarships are available to those who qualify.

Can I use my insurance?

We are out-of-network, so we cannot bill your insurance directly. We can, however, provide a superbill if you want to submit your own claims. Check with your insurance provider about your coverage for out-of-network services with AMFTs. 

What are the qualifications of my counselor or facilitator? Is the clinic licensed?

Most of our services are provided by Associate Marriage and Family Therapists,  Social Workers, and Parent Educators. While at Well Baby Center they are supervised by specially-trained, expert therapist/supervisors. Well Baby Center is licensed as a Psychology Clinic by the California Department of Public Health.

Do you have evening or weekend appointments?

Yes. Our office hours are Monday – Friday 9 am – 5 pm, however, we also offer evening sessions till 8 pm and Saturday appts till 4 pm.

How long will counseling take?

Counseling typically takes more than a few months and less than a year. However, each person’s situation is unique and there is no rule for how long someone will want emotional support. Some clients request multiple services for both themselves and their family members. In this case we further reduce your fee because we want to encourage you to receive maximum support during particularly stressful times. 

How long are the groups?

Groups range from 1 to 1.5 hours for an initial 8-week series; then month-to-month thereafter. Many members remain in our groups for years. In order to protect confidentiality, we do not allow drop ins or single group sessions. We do, however, offer frequent free introductions when forming new groups. Call 310-402-2229 for information about our next free introduction.

What is Well Baby Center’s philosophy?

Our philosophy is rooted in the field of infant-parent mental health. We believe that early relationships form the foundation of an infant’s social, emotional, and cognitive development, which impacts their self-image and sense of wellbeing. However, we are here for everyone because everyone is or has been part of a family system and we are family system therapists. Whether you are an adult, teen, or child we want to support you!

Do you accept referrals?

Yes, we welcome referrals! Call us at 310-402-2229.

Are you available for community presentations?

Absolutely. We love reaching out to the community and sharing our approach to building strong families. Call 310-402-2229 to discuss how we can help.

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